Customer Relationship Executive Officer

• Customer Relationship Executive Officer
• Job Location Dhaka
• Business World 24
• Company Employer
• Job type
• Full Time
• Minimum qualification
• Bachelor / Honours'
• Industry
• Consulting
• Business Function
• Customer Support

Total vacancies

6

Application deadline

2024-07-20

Required experience (1 year)

About the role

Job Responsibilities

* Attending Phone calls and maintaining call logs.

* Receiving customer queries and forwarding them to the concerned department.

* Provide product information to the customer

* Listening and understanding of customer’s complaint and providing suitable solutions to customers

* To follow up after sales-related emails and reply to emails from customers

* Reporting day-to-day activities to the concerned authority.

* To handle customers with effective communication skills.

* To provide excellent customer service and give precise information to the customer.

* Organize and attend outdoor business meetings when necessary.

Employment Status

Full-time

Experience Requirements

At least 1 year(s)

The applicants should have experience in the following area (s): Face-to-Face Customer Support

Additional Requirements

* Age 22 to 28 years

* Honest and Hard working.

* Both males and females are allowed to apply

* Good command of office applications (MS Word, MS Excel, MS, etc.)

* Must have good communication skills in Bangla and English with a proper accent

* Good interpersonal, analytical, problem-solving, leadership, and organizational skills.

* Must have multiple-tasking ability

* Candidate will also be patient and cool-tempered to deal with Customer

* Able and willing to work under pressure and meet the challenges.

* Self-motivated, hardworking, energetic, and result-oriented job Location

Dhaka